| If for any reason you are dissatisfied with
a purchase we will assist you with a prompt exchange or refund.
All returns must be preceded with an RMA (Return Merchandise
Authorization Number) which may be obtained by telephone at
(888) 783-9992 or e-mail us at orders@romantic-adventures.com.
Romantic Adventures will then reply with shipping instructions.
Items returned without an RMA will not be considered for return.
All items must be returned in their original packaging. Provided
the merchandise has not been worn, damaged, or altered and that
all labels and tags are in tack, you may exchange or refund
the merchandise within 10 days of delivery. Shipping and handling
charges are non-refundable, unless the return is due to an error
on the part of Romantic Adventures or one of our suppliers.
Please note that returns for refunds or for item substitution
are charged a 15% re-stocking fee.
For your protection health regulations prevent us from exchanging
returned bottoms such as G-strings, thongs, boxers, underwear,
or any other garment that includes a panty. This includes
two-piece sets that have bottoms with them, also body stockings
and nylons. Costumes are not refundable, but may be exchanged
for "in stock" sizes only. The only exception is
a defective item, which must be returned within 10 days of
delivery. All "on sale" items are non-refundable. |